Aggrieved Travelers Have Redress Mechanism for Certain Problems When Seeking Entry to the United States

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The Department of Homeland Security’s Travel Redress Inquiry Program (TRIP) is available to individuals who experience delays during their travel screening at U.S. airports, train stations, and other ports of entry. DHS TRIP is aimed to assist travelers who have been repeatedly identified as requiring additional screening due to erroneous information in their DHS security background. For more information, see www.tsa.gov/travelers/customer/redress/index.shtm.

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